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Terms of service

Welcome to FireVex. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing or using this website, you agree to be bound by these Terms & Conditions.

1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years of age or are using this website under the supervision of a parent or legal guardian.

2. Products & Orders

FireVex sells gaming accessories and related products through its online store.

  • All products are subject to availability.

  • We reserve the right to refuse or cancel any order at our sole discretion.

  • Product images are for illustration purposes only. Actual products may vary slightly due to lighting, screen settings, or manufacturing updates.

3. Pricing

  • All prices are displayed in Indian Rupees (INR).

  • Prices are subject to change without prior notice.

  • In case of any pricing or technical error, FireVex reserves the right to cancel the order and issue a full refund if payment has already been received.

4. Payment

We accept payments through secure payment gateways including UPI, Debit Cards, Credit Cards, Net Banking, Wallets, and other available payment methods.

FireVex does not store your card or banking information.

5. Shipping

Orders are processed according to our Shipping Policy.

Estimated delivery times are provided for reference only and may vary due to courier delays, weather conditions, public holidays, or unforeseen circumstances.

6. Replacement & Returns

Replacement requests are accepted only as described in our Replacement & Return Policy.

Customers are advised to record a complete unboxing video while opening the package. This video may be required for damaged, missing, or incorrect product claims.

7. Order Cancellation

Orders may be cancelled only before they are shipped.

Once an order has been dispatched, cancellation requests cannot be accepted.

FireVex reserves the right to cancel any order due to pricing errors, stock unavailability, suspected fraud, or incorrect customer information.

8. User Responsibilities

You agree not to:

  • Use this website for any unlawful purpose.

  • Upload malicious software or harmful content.

  • Attempt unauthorized access to our systems.

  • Copy, reproduce, or misuse website content without written permission.

9. Intellectual Property

All content available on this website, including logos, images, graphics, product descriptions, text, icons, and designs, is the property of FireVex and is protected under applicable intellectual property laws.

Unauthorized use or reproduction is prohibited.

10. Third-Party Services

Our website may contain links to third-party websites or payment services.

FireVex is not responsible for the content, policies, or practices of third-party websites or service providers.

11. Limitation of Liability

FireVex shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of products, except where required by applicable law.

12. Privacy

Your personal information is collected and processed according to our Privacy Policy.

By using our website, you consent to our Privacy Policy.

13. Changes to Terms

FireVex reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Any changes will become effective immediately after publication on this page.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in India.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

FireVex

Email: support@firevex.in

Website: https://firevex.in